Integrating Appbrew with Kapture Performance adds live chat support to your iOS and Android app. You can:
- Let shoppers contact support without leaving the app
- Open Kapture chat and ticketing from your Help or Contact Us section
This means support conversations happen right inside the app.
What You Need
- Login credentials for both your Appbrew and Kapture accounts
- An active Kapture account
How to Set Up the Integration
Contact your Appbrew representative to enable this integration for your app.
Use Cases
In-App Support Chat
- Trigger: a shopper has a question about an order or product
- Action: they open Kapture chat from the Help or Contact Us section
- Outcome: faster answers without leaving the app
FAQs
Does Kapture work on iOS and Android?
Yes, on both.
Can customers chat with support inside the app?
Yes.
